حریم خصوصی / Privacy Policy

Privacy Policy

Last updated: November 8, 2026

The "IrooniKoo" application ("the App", "we", "us") respects its users' privacy. This document explains what information we collect, how we use it, who we share it with, and what rights you have. By using the App, you agree to this Privacy Policy.

1. Information We Collect
- Account information: your email address, username, and phone number (if provided).
- Public profile: the profile photo and short bio you choose to add, shown to other users with your username. Your email and phone number are never shown on your profile.
- Business information: if you list a business — its name, description, address, postal code, phone numbers, social media links, photo, and geographic location. This is displayed publicly once approved.
- Job postings: title, description, employment type, salary, contact details, and other listing details. Displayed publicly.
- Reviews and ratings: the text and rating you submit for a business. Displayed publicly.
- Marketplace posts: the text and photos you post in a city's marketplace, along with your username. Displayed publicly.
- Private messages: the text and photos you send in private chats, who sent them and to whom, and whether they were read. These are stored on our server so they can be delivered to you and the other person.
- Reports and blocks: what you report, the reason you give, and the users you block.
- Device identifier: used to rate-limit login-code requests, prevent abuse, and count marketplace post views.
- Crash reports: if the App encounters an error, technical details (device model, OS version, app version, stack trace) are sent to us via the Sentry service so we can fix the problem.
- Technical server logs: requests to our server (such as IP address and request path) are logged temporarily for security and debugging.

2. Information We Do NOT Collect
- We do not access or track your device location; the map works without location permission.
- The App contains no third-party advertising SDKs or trackers, and no data is collected for targeted advertising.

3. Advertising
The App may display banner ads for businesses. These ads are managed by us (first-party), use none of your personal data, and only aggregate view counts (not linked to any user identity) are recorded.

4. Private Messages
Private messages are visible to the people in the conversation. They are protected in transit by HTTPS but are not end-to-end encrypted. Authorized staff may read a message when it has been reported, or when needed to handle abuse or meet a legal obligation. Photos are re-processed on our server, which removes embedded data such as location. "Delete for me" and "Delete chat" remove messages only from your own view; the other person still sees them, and they remain on our server so reports can be reviewed.

5. How We Use Your Information
- Signing you in via a one-time email code.
- Displaying businesses, job postings, reviews, and marketplace posts to other users, and delivering private messages.
- Reviewing and approving listings and handling content reports (admin team).
- Improving the service, fixing bugs, and preventing spam and abuse.
- Sending essential account emails (login codes, email-change confirmations, account notices).

6. Sharing Your Information
We do not sell your personal information. Content you submit for public listing (businesses, job posts, reviews, marketplace posts) is visible to all users. We use the following processors:
- Sentry — processing error/crash reports.
- Google Maps Platform — displaying the map and searching addresses; it receives the address text you type and the map requests from your device.
- An email delivery service — only for login codes and account emails.

7. Data Retention and Deletion
You can delete your account at any time from the Profile section in the App, via our account-deletion web page, or by emailing support. Deleting your account also removes your businesses, job postings, reviews, marketplace posts, and private messages from the App. After deletion, a snapshot of your account information is retained for up to 90 days for legal and abuse-handling purposes, then permanently erased. Deleted content may be kept in a non-public internal archive for a limited period.

8. Security
We use encrypted connections (HTTPS) and token-based authentication. No system is completely secure, however, and absolute security cannot be guaranteed.

9. Your Rights
- View and edit your account information in the Profile section.
- Delete your account and data (in-app or by emailed request).
- Edit or delete any business, job posting, or review you created, and delete your marketplace posts and your own messages.
- Block other users and unblock them from the Profile section.
- Request a copy of your data via the support email.

10. Children's Privacy
The App is intended for users aged 18 and older; we do not knowingly collect information from children.

11. Changes to This Policy
This policy may be updated from time to time; the latest version is always available in this section of the App and on our website.

12. Contact Us
For any questions, use the "Contact us" option in the Profile section of the App.